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When Your Customer Wins, You Can’t Lose is a book with a big message—your customer is your business. If you want to be more profitable and more successful than your competitors, your need to turn your business into a customer-driven organisation. Put simply, the difference between success and failure can be the quality of your relationship with your customers.Learn More
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Working too hard? Not getting the fulfilment and rewards you want? Do you want your life to be a work of art, rather than a life of work? With a little guidance from Jack Collis and Michael Leboeuf you can find the perfect balance, it’s simple. Just work smarter, not harder! Completely revised and updated, Work Smarter, Not Harder, is more than just a business book. It is a clear and effective personal strategy that can help you to make the most of and get most out of your life.Learn More